Welcome to The MS Residency. By making a reservation or staying at our property, you agree to the
following
terms and conditions. Please read them carefully.
1. General Policies
- Guests must be at least 18 years of age to check in.
- A valid government-issued photo ID is required at check-in for all guests.
- The hotel reserves the right to refuse accommodation to guests who are unable to present valid
identification or do not comply with hotel policies.
2. Check-in and Check-out
- Check-in Time: 11:00 AM
- Check-out Time: 10:00 AM
- Early check-in or late check-out is subject to availability and may incur additional charges.
- Guests are required to inform the front desk in advance if they plan to arrive earlier or depart
later than the standard times.
3. Room Occupancy
- All guests must be registered at check-in. Unregistered visitors are not allowed in guest rooms
after 9:00 PM.
- Maximum occupancy for rooms is strictly enforced, and additional guests may incur extra charges.
4. Booking and Payment
- Reservations are confirmed only upon receipt of an advance payment or valid credit card details.
- Cancellations made within 24 hours of check-in may result in a cancellation fee.
- The hotel reserves the right to charge for any damages or missing items discovered during or after
the stay.
5. Prohibited Stays
- Single and Unmarried Couples: The hotel does not permit stays for single guests or
unmarried couples.
- All couples checking into the hotel must present valid proof of marriage at check-in.
- The hotel reserves the right to refuse entry if proper identification is not provided.
6. No-Smoking Policy
- This is a non-smoking property. Smoking in guest rooms or public areas is prohibited.
- A cleaning fee will be charged if any evidence of smoking is found in the room.
7. Pets
- No pets are allowed on the premises, except for service animals with proper documentation.
8. Guest Responsibility
- Guests are responsible for their personal belongings. The hotel is not liable for the loss or damage
of any personal items.
- Any damage to hotel property caused by guests will be charged to the guest's account.
9. Right to Admission
- The hotel reserves the right to refuse entry to any guest or visitor who does not comply with the
hotel's policies, behaves inappropriately, or causes disruption to other guests.
By staying with us, you acknowledge and agree to abide by these terms and conditions. For further
inquiries, please contact our front desk.
The MS Residency,
C 8/81-A, Opposite Bright English School,
Chetganj, Varanasi, Uttar
Pradesh 221001.
+91 90442 46465
+91 96416 24904